A SoL Consultants Convergence was held in August in Manchester, New Hampshire on August 10 and 11. During the first day’s Capacity Lab, Carol Mase of Cairn Consultants demonstrated her “Circle of Cairns” tool. Stated very briefly, a 3-circle venn diagram is drawn on a piece of paper, and in the center triangle is placed a word representing the issue to be worked with. Next, three additional words are chosen as drivers of the issue in the center, and each is placed in one of the three circles. The person (or group) is then asked to choose a word that fits the overlap between any pair of circles.The next step is to derive a word that describes the combination of each pair of circles and their overlap. The three emerging “outer words” are then considered in pairs along with the two overlap terms between them and the original issue. These final three words may repres
ent key themes or insights, but there is a dialogue with the resulting graphic to see just where the most powerful combinations emerge. A copy of one of these, on legal paper, is shown here.As we discussed these in our groups, it was hard for me to hold so many words together. (It reminded me of ordering at a drive-thru for a car full of people.) I started thinking pictures might work better for me, and I just happened to have a set of Visual Explorer (VE) cards with me. I then found a willing subject, whom I’ll call “M.”
We began by laying all of the VE images on the floor, and I asked her to pick the one that spoke to her at this time. We placed it in the center of an easel sheet, and I asked her to describe for me what was in the picture, in terms of its raw data; I then asked her to describe how it connected with her. I knew immediately I was on to something when her description of the data differed considerably from mine. Next, I asked her to select three images that represent drivers for the issue that had emerged in the first image. We placed those on the sheet around the first photo, and she
described all three as she had the first one. From there, we proceeded with the rest of the process as Carol had originally presented it, and the resulting graphic is shown here.As we were completing it, Carol walked over and joined us. As M was about to explain what was represented, Carol stopped her, and asked me to use the graphic to tell to M the story we had created together. The confidence with which I could do it astonished me.
It was a totally engaging experience. I watched M and listened in total fascination, wanting to “participate” in her thinking and creating but remembering that my role was to be just the guide. There were tears, and hugs. I’ve never done or been trained in any way for peer coaching, but if this is what it can be like I want to start now!!!!
What else might follow? This is a wonderful “system of insight” that Carol has developed, and I’m thinking that graphic images might just electrify it if we continue to explore that avenue. How about you?
