We spent today with Mike Goodman and David Stroh in their workshop "Applied Systems Thinking to Facilitate Change." Finally, those mystifying causal loops make a little more sense to me now. As with many things, "the map is not the destination," and the process of enabling people to talk through their systems is far more valuable than the final product. We learned that focusing questions evolve as that process goes on, and that the graphs and charts make that question visual. Although the drawings are powerful, their value lies in their ability to help systems thinking to emerge through stortytelling.
I had the good fortune to do my hands-on work with Riet from the Netherlands. She's involved in a cross-organizational puzzle as I am, so we learned quite a bit in our exchange. Some of the photos below are of her presentation of the work we did together. An added bonus was hearing from another group that explored mandated time-to-appointment in a healthcare system, something I've seen before locally.
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